Khristopher J. Brooks

At Michelle's, a tough economy means the customer is always right about her own hair, even when she's wrong:

Hairstylists at Michelle’s aren't on salary; they split their fees with the salon, to help cover the costs of doing business.

Bio: Khristopher J. Brooks has been a reporter at the Omaha World-Herald, the Bristol (Va.) Herald Courier, the Associated Press, and NYTimes.com. A Detroit native, he is currently studying Literary Reportage at New York University. Follow him on Twitter.

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At Michelle's, a tough economy means the customer is always right about her own hair, even when she's wrong

Both the policy, which might allow a customer to become a bad advertisement for the salon back at home among her family and friends, and Michelle’s laxity in enforcing it are products of the same reality at hair salons like Michelle’s.

Hairstylists at Michelle’s aren't on salary; they split their fees with the salon, to help cover the costs of doing business. So the greater the number of customers they serve, the bigger paycheck they can bring home, and the better the salon does. More

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on November 18th, 2011 2:28pm

 
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Saturday at Michelle's: At a Bed-Stuy salon, Beyonce, Halloween and 'full sets' dominate the agenda

Wall to wall, Michelle's is about the size of a middle school classroom. The salon benefits from being squeezed in a strip of shops that includes a beauty supply store, a nail salon and a fashion boutique: Women primping for a night on the town or a family party go from one place to the next, getting their beauty needs taken care of on one block. So even though there are six other hair salons within a five-block radius, most of the time (and especially on Saturdays), Michelle's salon is packed. More

Postedsdf

on October 11th, 2011 9:53am