For questions about your Wall Street Journal delivery, please tweet @rupertmurdoch

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Customer service by Rupert Murdoch. Photoillustration

2:50 pm Oct. 24, 2012

The Lineup collects the media stories, big and small, that are on our radar each day.

Rupert Murdoch is making headlines today for his über-direct customer service on Twitter to a frustrated Wall Street Journal reader out of Kentucky named Edward Barr who's been having some home-delivery problems.

"This exchange is also pretty amazing because you’d think the 106th-richest person in the world would have more pressing tasks to attend to," wrote TechCrunch's Alexis Tsotsis.

Indeed!

But Murdoch should be able to find a minute or two to clear up Barr's delivery woes even amid his hectic to-do list, which currently includes:

-Splitting News Corporation in two

-Appointing Robert Thomson to run the publishing side

-Installing a new editor to replace Thomson at The Wall Street Journal and Dow Jones

-Taking Roger Ailes out for drinks to celebrate his new 4-year contract at Fox News

-Relishing in the schadenfreude that his media conglomerate is no longer the only one mired in scandal

On Capital...

Barry Diller: 'Newsweek' cuts to be as 'spare' as possible

'Times' union stages 'informational' picket as incoming C.E.O. comes under scrutiny

A discussion of Helen Gurley Brown's legacy, appropriately fiery, raunchy, and honest

On cop-killer Darrell Fuller, to the hilt

Portraits of Cuomo, from king to barbarian

In other news...

Piers Morgan and The Mirror's hacking woes. [The Independent / The Guardian]

Is another "media winter" on the way? [The New York Observer]

How going digital-only has fared for U.S. News & World Report. [Adweek]

Time Inc. is reportedly negotiating to buy Newsweek's print subscriber list. [New York Post]

HBO is tee-ing up a Vogue documentary. [W.W.D.]

The Huffington Post is winning the race for Facebook shares. [BuzzFeed]

A peek inside The New Yorker's fact-checking department. [C.J.R.]

ABC News has formally retracted its report that Tony Scott had inoperable brain cancer. [TV Newser]

The "Fast and Furious" whistleblower is suing Time Inc. for libel. [Politco/On Media]

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